Shipping Policy
Effective Date: June 28, 2025
At Renegade Chronicles, we currently offer both digital content and, soon, limited-edition merchandise. This Shipping Policy explains how we handle fulfillment and delivery of these items.
1. Digital Products & Services
Most of our offerings—such as podcasts, voiceover files, custom audio, and downloadable media—are fulfilled digitally. Delivery typically occurs via:
-
Direct download links
-
Email delivery
-
Secure shared folders (e.g., Google Drive or Dropbox)
Estimated delivery timelines range from 1–5 business days depending on the service.
2. Physical Merchandise (Coming Soon)
We are in the process of launching physical merchandise, including apparel and branded items. When these become available:
-
Shipping Timelines: Orders will typically ship within 3–7 business days.
-
Shipping Rates: Fees will be calculated at checkout and vary by destination.
-
Fulfillment: We are working with a third-party vendor to manage inventory and shipping logistics. Full details will be posted here once finalized.
-
Tracking: Tracking information will be provided when available.
-
International Orders: We aim to offer international shipping; customs fees may apply.
3. Vendor Fulfillment Disclaimer
If a third-party vendor fulfills orders on our behalf, they will be responsible for shipping times, tracking, and item condition upon arrival. We will provide clear terms and contact info for support once that vendor is confirmed.
4. Shipping Delays
We strive to ensure prompt delivery of all items. However, delays can occasionally occur due to supply chain issues, holidays, or carrier disruptions. We’ll notify customers of any known issues affecting orders.
5. Contact
For any questions regarding your order, shipping status, or digital delivery, please contact:
📧 info@renegadechronicles.com
